About Stay Found
Stay Found helps businesses understand how customers discover, evaluate and choose them online.
We assess how visible your business is across search engines, maps, directories and AI-powered search tools to understand whether you’re appearing where potential customers are looking.
Most business owners never get to experience that journey for themselves. They see their business from the inside, while customers experience it from the outside.
Better business decisions start with a clearer picture and to do this you need to answer three key questions
Can customers find you?
Customers can’t choose a business they never discover.
People search in lots of different ways. Some use Google. Some use maps. Some rely on reviews, directories or recommendations. Increasingly, people are also asking AI tools for advice and suggestions.
We look at how visible your business is across the places customers are most likely to discover you and identify where opportunities may exist to improve visibility.
Do customers choose you?
Being found is only part of the story.
Customers compare businesses quickly. They look at websites, reviews, reputation and the overall experience before deciding who to contact. Small details can influence whether someone feels confident enough to take the next step.
We help you understand what customers are likely to see when they’re comparing you with other businesses and what may be influencing their decision.
Do you know what’s driving growth?
Understanding comes before improvement.
Many businesses invest time and money into websites, marketing and advertising without a clear understanding of what’s actually working. When enquiries slow down or competitors seem easier to find, it’s not always obvious where the problem sits.
We help connect what customers experience online with the decisions you’re making inside the business, giving you a clearer picture of where to focus your attention.
Who’s behind Stay Found?
I’m Andy Jones.
For more than 25 years I’ve worked in digital, customer experience and communications, helping organisations improve how people find, experience and engage with them online.
I’ve worked with organisations including Galderma, Allergan, Pfizer, Merck, Bayer, Genentech and Dexcom, supporting brands such as Restylane, Botox, Eylea and Vabysmo.
Today I help businesses understand how customers discover, evaluate and choose them online.
Better decisions start with a clearer picture.
Ready to see your business from a different perspective?
Understand what customers see before they decide.
We’ll help you understand how your business appears online, how it compares with competitors and where opportunities may exist to improve visibility, understanding and trust.